Prior to completing this form requesting a Return Authorization (RA), we recommend that you review our entire Returns Policy.

In order to be eligible for a return, you must to satisfy the following criteria:

  • Items must be in their original packaging (product may not be altered or damaged)
  • Include all parts, pieces, printed materials, promotional material (e.g. gift with purchase)
  • Obtain authorization from Vivier Pharma and receive a Return Authorization number (RA#). Please note any returns sent to us without an RA# clearly identified on the outside of the package will not be accepted. 
  • A copy of the email issuing the RA# must be included in the returned package.
  • Must be returned within 30 days of the purchase date


Note: Refund eligibility is determined once your return is received or inspected by Vivier Pharma. If approved, you will be reimbursed on the credit card used for your original purchase. Failing to meet the above requirements, a return credit will not be issued. Vivier Pharma reserves the right to refuse any return.

Please fill out the following form.


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